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Inquiries

Inquiries

Upon filling out the following request form and reading the below Agreement to Handle Personal Information, please check “Agree” and click Send Query.
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    Client Information
    Company Name
    Division Name
    Customer Name*
    Address
    Email Address*
    Telephone No.*
    FAX No.
    Your inquiry*
    How did you hear about us?

    In the case of "Other", if you were referred to us by an agent, please let us know the name of the agency.
    Reading and Accepting our Agreement to Handle Personal Information
    Before submitting any inquiry, please read our Agreement to Handle Personal Information, and check "Agree".
    Agreement to Handle Personal Information (For translation requests)
    Personal Information Protection Administrator: ITO Hisae
    Purpose of use
    To provide a service
    Acquisition of "special care-required personal information"
    In order to provide our services, Franchir may acquire "special care-required personal information", such as the results of a medical check-ups etc.
    Provision of personal information to third parties
    In order to provide our services, Franchir may collect credit card information for the purpose of credit management, and share this information with credit card companies.
    Commitment when working with personal information
    As Franchir commits to providing customers with an exceptional level of service there are some cases in which labor is handled by outside subcontractors. These contractors are carefully selected and contractually bound to handle and protect personal information, preventing leaks and information loss of any kind.
    Option to submit personal information
    Any submission of personal information to Franchir is done so under the free will of the customer. However, if some portion of personal information is not received by Franchir, the quality of the service and/or translation may be affected.
    Regarding the request for personal information
    You, as the customer, have the right to notification, disclosure, revision, addition, deletion of any of your personal information, and you have the right to refuse any usage of any of that information. Please contact us via the information below should you wish to exercise this right or if you have any other questions.
    Contact information:
    Personal Information Contact Desk
    TEL 03-6908-3671
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    Franchir has obtained the Privacy Mark to protect any personal information.